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    Customer Satisfaction Award – Rakuten Travel Award Worldwide


    Service – related Awards

    Hotel Madera Hong Kong achieved the highest rate of customer’s review in Hong Kong area. It is the first time for the hotel to be awarded with Rakuten Travel Awards.

    Certificate of Excellence - Tripadvsior


    Service – related Awards

    The award celebrates Hotel Madera Hong Kong's excellence in hospitality and is given only to establishments that consistently achieve great traveler reviews on TripAdvisor in the past 12 months.

    Rating Certificate - Hotels.com


    Service – related Awards

    Our average guests rated Hotel Madera Hong Kong as Excellent 4.4 out of 5

    The Best Serviced Apartment Award 2016 - Gohome.com.hk


    Service – related Awards

    The cast of votes from 800,000 GoHome.com.hk users reflects Madera Residences’ remarkable achievements in beating over 150 serviced apartments in the city and becoming one of the best in town.

    Recommended Hotel 2016 - HolidayCheck


    Service – related Awards

    Hotel Madera Hong Kong is among the best rated hotels on HolidayCheck – Europe’s leading hotel review platform.

    Green Management Awards - Service Provider - SME - Gold - Hong Kong Green Council


    Green Award

    Assessed by a team of environmental concern experts and proved the good performance in green concern for all activities in Hotel Madera Hong Kong's operation.

    Indoor Air Quality (IAQ) Certificate (Good Class) - Whole Building - Environmental Protection Department


    Green Certification

    Carried out on site sampling and laboratory analysis to certify the indoor air quality of the whole Hotel Madera Hong Kong building has reached the standard of good class air quality.

    Sustained Performance for Hong Kong Green Awards - 5 Years+ - Hong Kong Green Council


    Green Award

    Hotel Madera Hong Kong has been awarded for consecutively 5 years for its good performance in green management and operation for the hotel.

    Sectional Awards (Hotel and Club House) - Certificate of Merit Hong Kong Award for Environmental Excellence


    Green Award

    Assessed by a team of environmental concern experts and proved the outstanding performance in green concern for all activities in Hotel Madera Hong Kong's operation.

    Indoor Air Quality Certificate Award – Indoor Air Quality Information Center


    Green Certification

    Hotel Madera Hong Kong has been actively participating in Indoor Air Quality Certificate Award Scheme and awarded “Good Class” IAQ Certificates for 4 consecutive years since 2013.

    Eco Hotel Certificate - TUV Rheinland


    Green Certification

    Hotel Madera Hong Kong becomes First in Hong Kong and China to Gain TUV Rheinland Eco-Hotel Certification. 

    Certificate of Appreciation - Yan Oi Tong EcoPark Plastic Resources Recycling Centre


    Green Certification

    Madera Residences supports and participates in Yan Oi Tong Plastic Recycling Partnership Scheme

    Hong Kong Green Purchasing Guidelines for Food and Beverage (F&B) Sector - Certificate of Participation - Hong Kong Green Concil


    Green Certification

    Madera Residences supports and participates in Yan Oi Tong Plastic Recycling Partnership Scheme

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